WE ARE DOING OUR BEST TO DELIVER YOUR ORDER ON TIME, HOWEVER, WE MAY EXPERIENCE DELAYS SOMEWHERE ALONG THE WAY AS WE TRY TO KEEP EVERYONE SAFE.
Return/Exchange Policy
If for any reason you are not satisfied with our CD or DVD you may return them up to 15 days from the date you purchased, with the original package and get and exchange for another similar product. You can send us a email. In this moment we are not working with refunds. In case you need to contact us you can find our phone number and email in the contact section in our website
Fulfillment/Shipping Policy
US Territories: We only do standard shipping $6.00
Canada, Central America, South America and Europe: We work with DHL Global mail shipping and the shipping fee is $20
New Zealand, Australia and Asia: We apologize, in this moment we are to not doing shipping to this area.
IN MOST CASES, ORDERS ARE SHIPPED WITHIN 2-3 BUSINESS DAYS. SHIPPING AND DELIVERY DATES ARE NOT GUARANTEED UNLESS OTHERWISE SPECIFIED.
ONCE YOUR PACKAGE HAS SHIPPED, YOU WILL RECEIVE TRACKING INFORMATION VIA THE E-MAIL PROVIDED WITH YOUR SHIPPING INFORMATION.
DOMESTIC ORDERS NORMALLY ARRIVE WITHIN 3-7 DAYS OF THE SHIP DATE UNLESS OTHERWISE SPECIFIED. SHIPPING DELAYS CAN OCCUR AND WE ARE NOT RESPONSIBLE FOR THE SPEED AT WHICH ORDERS ARRIVE ONCE THEY HAVE LEFT OUR FACILITY.
INTERNATIONAL ORDERS NORMALLY TAKE 2-4 WEEKS FROM THE SHIP DATE TO REACH THEIR DESTINATION.
WE ARE NOT RESPONSIBLE FOR LOST PACKAGES DUE TO SHIPPING ADDRESSES PROVIDED INCORRECTLY. SHIPPING DELAYS WILL OCCUR IF AN INCORRECT ADDRESS IS PROVIDED AT CHECKOUT.
IF YOUR PACKAGE IS RETURNED TO OUR FACILITY DUE TO SHIPPING ERROR, WE WILL CONTACT YOU FOR AN UPDATED ADDRESS VIA THE E-MAIL PROVIDED WITH YOUR SHIPPING INFORMATION. IF WE DO NOT RECEIVE A RESPONSE WITHIN 10 BUSINESS DAYS, WE HOLD THE RIGHT TO REFUND YOUR ORDER. THIS APPLIES TO ALL MERCHANDISE ORDERS, INCLUDING LIMITED EDITION AND PRE-ORDER SALES.